FAQ: How Can I Cancel My Green Dot Visa Card?

Remember to cancel your bill, utility, subscriptions, and other services payments to avoid any issues.

  1. Then go to security on the green dot portal under ‘Close Card’ to cancel your account.
  2. You can call the customer service at 866-795-7597 and get the necessary information to help you through the process.

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  • Once you’re ready to cancel the card, you’ll need to call the customer service number on the back of your card as this number can vary depending on the Green Dot card you have. For example, you’d call 866-291-0818 if you have the Green Dot Platinum Visa.

How do I cancel my GreenDot account?

Contact Green Dot Bank by calling (866) 795-7597 or the number on the back of your Card, by mail at P.O. Box 5100, Pasadena, or California 91117 and then request for account deletion. Note, you can also delete your account by sending an email to the company, requesting them to delete your account from their database.

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How do I cancel my prepaid Visa card?

You can cancel a prepaid card by calling the issuer directly. You will need to withdraw all your funds from the account. Depending on the card, that can either be done at the ATM, by requesting a check, or by transferring the money to another account.

Can you go negative on a green dot card?

You cannot overdraft your Green Dot card. However, on rare occasions, your card could be accepted even though there isn’t enough money on it. This happens because some transaction may take longer to process. You will not be charged overdraft fees, but you will still be responsible for completing the payment.

Can you get your money back from Green Dot?

Green Dot will attempt to recover funds from fraudulent activity, but if the MoneyPak funds have already been transferred, we will not be able to issue a refund. If funds are recovered, we will issue a refund check. Refund checks typically take 7-14 days to arrive.

Is Green Dot safe?

High-Yield Savings Account. Like all banks covered by the Federal Deposit Insurance Corporation (FDIC), money held in Green Dot accounts is FDIC-insured up to $250,000 per depositor. Keep in mind the $250,000 is for all accounts, including any you may have with Green Dot Corporation’s other banking subsidiaries.

Why would Green Dot closed my account?

Types of problems with Green Dot card Cards get locked due to a suspicious transaction: The best way to fix it would be to call Green Dot customer service 1-866-795-7597 as described above, put in your card number and select”Transaction you do not recognize” option.

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Can you get a refund for a prepaid Visa card?

How will I be refunded for purchases made with a gift/ prepaid debit card? Purchases made with a gift/ prepaid debit card ( Visa, Mastercard, American Express, or Discover) will have the credit refunded back to the original card. Please hold onto your card until you are outside of the return policy for the product(s).

How much money can you put on a prepaid Visa card?

The day by day money load limit doesn’t have any significant bearing to different strategies for adding cash to the prepaid credit card, such as immediate store, bank moves, or portable check stores. Money load limits range from $500 every day to as much as $10,000.

Can the government track prepaid cards?

Follow the money to find the bad guys The new rules not only are supposed to make it easier for the FBI and other agencies to track prepaid cards back to the original purchasers; they also require issuers to alert the government to any large or otherwise suspicious transactions, like those multiple $9,900 purchases.

How much can I take off my Greendot card?

The Green Dot Prepaid Card has a $400 daily ATM withdrawal limit, on par with other prepaid cards. You may withdraw up to a maximum of $3,000 per calendar month from ATMs and up to a maximum of $3,000 per calendar month from teller transactions.

Does Green Dot affect your credit?

Green Dot credit cards carry relatively low interest rates compared with competing secured credit cards, and unlike with most other issuers, applying for one won’t impact your credit. ( Green Dot doesn’t do a hard pull on your credit report.)

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What does a negative balance mean on a green dot card?

If you have no money on your Card or a balance less than the amount of the Monthly Charge, your Card balance will be taken negative when we assess the Monthly Charge.

How long does a green dot refund take?

Green Dot refunds from merchants can take up to 7 days to be processed.

Can I transfer money from Greendot to my bank account?

Simply log in to your Green Dot account and select BANK TRANSFER to get started. No need for a trip to the bank. Save time and gas. Transfer money in just a few clicks.

Can you transfer money from Greendot card to bank account?

Yes you can easily do this by tapping on My Cash in Cash App and clicking + Add Bank. Then provide your card information and select Add Card. Once the two accounts are linked, you can continue to transfer money to Cash App.

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