FAQ: Visa Customer Service?

How do I call Visa?

Report a lost card by calling Visa at 1-800-847-2911.

How do I check my Visa card transactions?

To access your recent credit card transactions, log into online banking, click on the credit card on your account summary, and select account history under the account information heading. You can also view your recent credit card transaction history using the CardValet app.

How do I contact Visa debit card?

Report a lost card by calling Visa at 1-800-847-2911.

How do I contact Verified by Visa?

To learn more about Verified by Visa, contact us on 03457 212 212^.

Why is my Visa gift card being declined?

Visa gift cards are linked to bank accounts that generally must be activated in order to receive transactions. Inactive cards will be declined if used for payment because the associated bank accounts are not ready to be used. When the gift card is loaded with value (purchased), the gift card is automatically activated.

How do I check my Visa statement online?

To access your credit card statement, you’ll first have to create an online account via your card issuer’s website. If you obtained a credit card through your current bank or credit union, your credit card account may be accessible through your existing online banking account.

How do I get a Visa account?

Steps for registering for Visa on mobile

1. Register for mobile banking and download your bank’s mobile banking app or upgrade your existing mobile banking app.
2. Open the app or access your bank’s USSD platform and select Visa.
3. Set an PIN, if required.
4. Select your desired Visa card to link.

How do I access my Visa account online?

To check your Visa credit or debit card balance online, start by finding the issuing bank’s website. Most cards include the customer service phone number and website on the back of the card. You can also visit the Visa personal card website to find a link to each issuer’s website.

How do I cancel my Visa debit card?

Just call your Visa card issuer or Visa Global Customer Care Services at 1-800-847-2911, or call one of our global toll-free numbers and a Visa representative will work with you to notify the appropriate parties and replace your card.

Can visa stop a payment?

The Visa Stop Payment Service (VSPS) enables Visa card issuers to stop card-on-file payments (including recurring and installment payments ) from being authorized, cleared, and settled through VisaNet. The service can help to provide Visa issuers with a method for handling cardholder stop payment requests.

What do I do if I find a Visa card?

A simpler option that carries no risk or surprise: Take the card straight to the cashier, say you found it on the ground and leave. If you are in a location where that isn’t possible, take it home, shred it and throw it away. You can also call the number of the back of the credit card.

How do I get my Verified by Visa password?

Get Help Now

1. Step 1: Enter your user name in the login box and click “Forgot Password?”.
2. Step 2: Enter the text you see and click “Continue”. An email will be sent to you. Click the link in the email to proceed.
3. Step 3: Answer your security question.
4. Step 4: Reset your password.

How do I change my Verified by Visa phone number?

How do I update my mobile phone number with you?

1. You can update it online using phone and internet banking, under ‘Settings & Services’, and ‘ My Details’. You will need your card reader for this.
2. If you don’t have Internet Banking, you can do this at your local AIB Branch. You will need ID to complete this.

How do I complain about a visa?

If you have a complaint about our service or professional conduct, please use our online complaints form. Complaints do not affect our decision-making process and making a complaint doesn’t mean that your application will be dealt with more quickly or more slowly. Alternatively email us at complaints @homeoffice.gov. uk.