Often asked: How Does The Vivint App Work?

What is the Vivint app? Much of the technology used in smart homes today is app-based, allowing you to control your smart home devices from your smartphone. Each of your smart devices are connected to your home’s WiFi network and smart hub, which can then be accessed remotely via apps on your mobile device.

Does Vivint app work without monitoring?

Yes, you can use Vivint equipment without monitoring. However, you cannot use the app on your phone. You can still arm and disarm the alarm, and have it set up to automate things such as a door lock or thermostat whenever you leave.

How do I view my camera on Vivint app?

From the home screen of the Vivint Smart Home app, tap the Cameras icon from the middle of the bottom navigation bar. To view a live feed, tap the thumbnail of the desired camera. Tap Done to go back to the main camera screen. To view recorded clips, tap All clips at the bottom of the camera screen.

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Does Vivint have a monthly fee?

Vivint requires a professional monitoring plan with all of its home security systems. Monitoring plans start at $29.99 per month, and 42- or 60-month equipment financing is available. If you buy your equipment upfront, you can pay for monitoring month-to-month.

How do I connect my vivint camera to my phone?

Get the panel ready to add your Vivint Indoor Camera

  1. From the home screen of your panel, tap the settings icon.
  2. Tap ‘Devices’
  3. Enter your 4-Digit PIN.
  4. Tap ‘Add device’
  5. Tap the Vivint Indoor Camera.
  6. The panel will ask you to make sure the Ping is plugged in and ready to connect. Tap ‘Connect’

Can I see my vivint cameras online?

From your Vivint Classic app, you can view live video feed and access all your saved clips from your video recordings. To view live Video, select the Live tab and press play on the camera you would like to view.

Do I own my Vivint equipment?

Do I Own or Lease Vivint’s Home Security System? You own the equipment. You can either pay for all the equipment up front or pay for it over the course of a few years. If you decide to pay for it over time, Vivint offers 0% APR so there’s no added interest.

How do I use Vivint app without service?

Can I Still Use a Vivint Camera Without Service?

  1. Vivint cameras cannot be used without service. They require the purchase of the Smart Home Video Monitoring monthly subscription plan.
  2. You will have to pay your contract in full to cancel it early.
  3. Those on a month-to-month contract can cancel anytime without penalty.
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Can you use Vivint without WIFI?

Because Vivint is a totally wireless system, your Vivint cameras will continue to record even if you aren’t connected to the internet, but you won’t be able to receive live video monitoring or security alerts via the app.

Can you tell if someone is watching you on Vivint?

Vivint monitoring center agents monitor Vivint security systems 24/7 to respond to alarms, but the agents do not access anyone’s camera streams or video recordings. If you use Vivint or are considering it, you will want to know how to keep your security system safe from potential hackers.

How long does Vivint recording last?

Your security cameras themselves will store a certain amount of footage. Vivint cameras record 20- to 90-second clips, depending on the camera, for up to 14 days.

Why can’t I rewind my Vivint camera?

Playback – Can’t Access Playback Make sure your app is up to date by unistalling and re-downloading. If that does not resolve your issue, try power cycling your Smart Drive and internet router. Unplug both devices for 30 seconds, then plug them back in and wait a few minutes.

Why is Vivint bad?

A downside to Vivint is the company has a long-term contract that lasts 42 or 60 months if you choose to finance your products rather than pay for them upfront. This is longer than most home security companies out there.

How can I lower my Vivint bill?

Speak to customer service Try calling a Vivint customer service agent to see if there might be help for you. When you speak with with an agent, ask about the following cost cutting moves: Promotional rates that might help you reduce your monthly fees. Scaling back your services.

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How do I pay off my Vivint equipment?

How do I pay my bill? You can set up automatic billing or make payments through My Account. You can also view your billing history and current balance and update payment information from My Account. Visit My Account to manage your billing online.

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