After issuing a temporary Green Dot Prepaid Visa® Card and filing your client’s return, your client will receive a welcome email from Green Dot containing email instructions to complete activation and setup their ATM PIN at GreenDot.com/Register.
- 1 What number do I call to activate my GreenDot card?
- 2 Why isn’t My Green Dot Visa card working?
- 3 Can I use my GreenDot card immediately?
- 4 How do I activate my GreenDot card?
- 5 Can I use Green Dot card without registering?
- 6 How do I activate my Green Dot card online?
- 7 How do I talk to a Green Dot customer service representative?
- 8 How does Green Dot verify identity?
- 9 Why is my Green Dot blocked?
- 10 How much money can you deposit on a Green Dot card?
What number do I call to activate my GreenDot card?
If you can’t activate your Green Dot card, you should contact customer service at (866) 795-7597.
Why isn’t My Green Dot Visa card working?
Technical difficulties that can affect your GreenDot prepaid card can include a security breach in the system, a glitch in the software or a corruption of the database. Any technical issue that concerns mobile money payments is possible and will affect the smooth functioning of your prepaid card.
Can I use my GreenDot card immediately?
Your temporary card will be ready to use for purchases in the US in 2 business days. You will only be able to spend the funds already loaded to this card. Your temporary card cannot be reloaded, does not have ATM or cash access, and cannot be used internationally. Your PIN can be used for purchase transactions only.
How do I activate my GreenDot card?
- Visit GreenDot.com/activate or select Register / Activate Now in the Green Dot app or call (866) 795-7605.
- Enter all info requested including personal info and card details.
- Start using upon successful activation.
Can I use Green Dot card without registering?
You can use a Green Dot card without registering, but the account will provide limited functionality prior to registration. The temporary card can only be used to make purchases until the initial amount loaded to it is exhausted.
How do I activate my Green Dot card online?
Visit https://secure2.greendot.com/enroll/get- started to activate your card online. This is a secure page, meaning any information you send through the site is encrypted and is therefore only able to be used by Green Dot. Enter your card number, expiration date, and CVV.
How do I talk to a Green Dot customer service representative?
Resolving Transaction Issues. For additional help, scroll to the bottom of the Greendot.com website and click “Get Help” link under contact us. For assistance with common issues, MoneyPak customers can call (866) 795-7969.
How does Green Dot verify identity?
Federal law requires that the card applicant’s identity must be verified. This is done by collecting name, date of birth, address and Social Security number, and then verifying that information through third parties.
Why is my Green Dot blocked?
As such, Green Dot regularly monitors all its accounts for unusual activity that indicates potential tax fraud. When such an indicator is triggered, the account is blocked until a Green Dot fraud specialist makes contact with the account holder to verify the legitimacy of the deposit.
How much money can you deposit on a Green Dot card?
The most you can deposit to your account in cash is $2,999 in the aggregate in any day. You also may not deposit cash to your account at any time your account balance exceeds $2,999. We may, in our sole discretion, let you deposit more money to your account if you deposit by direct deposit or other methods.